To all our Customers,

Since the outbreak of Coronavirus (COVID-19), we have been carefully monitoring how we can best effectively serve you, whilst maintaining the safety of both customers and our staff. This has included our office based personnel working from home. Today we have decided to reduce the hours involved in our manual handling operation, meaning that there may be a slight delay to delivery of your orders. We hope you will bear with us at this difficult time and support our decision to protect our staff involved in that area.

All staff, except those involved in handling goods, remain working full time from home, to ensure we can continue to fulfil your needs as best we possibly can.

We want to thank you for the support you’ve shown for our business and our teams over the last few days. However, following the latest government guidance on social distancing and staying home wherever possible, we believe it’s in the best interests of our amazing staff to take this action.

We hope all our customers are well, and I would especially like to say a special thank you to all of those who are working round the clock to keep us all safe.

Yours sincerely,

Martin Chittock
Managing Director

24th March 2020