Ashwood Delivery Information
UK Delivery
Mainland UK Delivery
Key Information:
- Large quantity orders may be delivered on a pallet in order to ensure your goods are safe throughout and to give a reliable delivery service. No forklift truck is required as the lorry will have a tail lift.
- You'll receive a confirmation email once your order is placed, followed by a second email later containing your tracking information once your order has shipped (this is for parcel deliveries only). If a mobile number is added to your order, you will also receive an SMS message with tracking information.
- In the unlikely event that you don't receive your order, or your order is damaged when it arrives, please contact us as soon as you are aware and no longer than 3 days from the delivery date stated on your tracking.
Delivery Options
Standard Delivery – FREE* (On orders over £30) – All orders under £30 will be charged at £6.99.
- Delivery within 2-3 working days**
- Delivery is Monday to Friday. Saturday delivery is available. Please see further down.
- Orders are dispatched Monday to Friday. Orders placed after 12:30pm on a Friday will be dispatched on the following Monday.
- * Some postcodes within the UK will not be available for free delivery. A member of our sales department will contact you with delivery surcharge information before your order is shipped.
- ** Unfortunately, this delivery time frame is not always guaranteed due to issues out of our control.
Next Day Delivery – Please contact our sales office before placing your order to discuss next day delivery
- Next working day delivery
- Delivery is Monday to Friday
- Order by 12:00pm for same day dispatch
- Orders are dispatched Monday to Friday. Orders placed after 12:30pm on a Friday will be dispatched on the following Monday.
Saturday Delivery* - Please contact our sales office before placing your order to discuss next day delivery
- *Certain postcodes will not be eligible for Saturday delivery.
Scottish Highlands, Offshore Scotland, Isles of Scotland & Channel Isles – The price for this service is quoted upon receipt of your order.
- Delivery within 5-7 working days*
- Delivery is Monday to Friday
- Orders are dispatched Monday to Friday. Orders placed after 12:30pm on a Friday will be dispatched on the following Monday.
- * Unfortunately, this delivery time frame is not always guaranteed due to issues out of our control.
Local Pickup – FREE
- Orders placed before 11am can be collected the same working day between 1pm and 3 pm.
Collection Address:
Unit 6, Sandown Business Park
Sandown Road
Derby
DE24 8SR
INTERNATIONAL DELIVERY
Please be aware that all international orders will have an additional delivery charges which will be calculated upon receipt of your order and we will contact you with the delivery quote.
All international orders may be subject to unforeseen customs delays.
Import Duties and Taxes
- Orders may be subject to import duties and taxes which will be levied when the order reaches customs. It us up to the person receiving the parcel to cover these costs, unfortunately these charges are out of our control and can vary widely from country to country, so we are unable to predict what they may be. For more accurate information please contact your local customs office before placing your order.